Support
Frequently Asked
Questions.
Everything you need to know about our guides, delivery, payments and refunds. Can't find your answer? Contact us directly.
FAQ
Common questions.
About the guides
All guides are delivered as downloadable PDF files. You can read them on any device — phone, tablet or computer — and print them if needed. Some guides include bonus checklists as separate PDF files included in the same download package.
Yes. All guides are reviewed and updated at least twice a year to reflect changes in UAE laws, visa regulations and business requirements. The 2025 editions reflect the latest UAE Corporate Tax rules, updated free zone regulations and current visa processes. When you purchase, you always get the most current version.
Every guide is written by practitioners who have personally gone through the process in the UAE — registering companies, obtaining visas, opening bank accounts and dealing with free zones. This is not AI-generated content or recycled blog posts. It's real experience, clearly documented so you can use it directly.
Not at all. Many of our readers purchase the guides before relocating to Dubai to prepare in advance. The guides cover both the remote setup process and in-person requirements clearly, so you know exactly what can be done from abroad and what requires a physical presence in the UAE.
Yes. The guides are written for international entrepreneurs and professionals, regardless of nationality. We note specific requirements or restrictions where they apply to certain nationalities, so you always have the complete picture for your situation.
Purchase & delivery
Instantly after payment. You'll receive an email with a download link immediately after your purchase is confirmed. No waiting, no manual processing — the guide is yours within seconds of completing payment. Check your spam folder if you don't see it within a few minutes.
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and several other payment methods depending on your location. All payments are processed securely. We do not store your payment details.
Prices are listed in AED (UAE Dirhams). Your payment provider will automatically convert to your local currency at the current exchange rate. The final amount charged depends on your bank's exchange rate at the time of purchase.
First, check your spam or junk folder — automated emails sometimes end up there. If you still can't find it, contact us at the email address on our Contact page with your order details and we'll resend the download link within a few hours.
Refunds & guarantees
Yes. We offer a 7-day satisfaction guarantee on all purchases. If you're not completely satisfied with your guide for any reason, contact us within 7 days of purchase and we'll issue a full refund — no questions asked, no forms to fill. We want you to be happy with your purchase.
Simply contact us via the Contact page or by replying to your purchase confirmation email within 7 days of purchase. Include your order number and we'll process the refund within 2-3 business days. Refunds are returned to your original payment method.
Technical questions
You can download and read your guides on as many of your own personal devices as you like. The license is for personal use — please don't share the files with others or distribute them publicly.
Yes, absolutely. All guides are formatted for both screen reading and printing. They include clear headings, checklists and structured layouts that work well in print. Many readers keep a printed copy alongside the digital version for easy reference.
Any standard PDF reader works. On desktop, Adobe Acrobat Reader (free) or your browser's built-in PDF viewer. On iPhone or iPad, the built-in Files app or Books app. On Android, Google Drive or any PDF reader app. You don't need any special software.
Still have a question?
We reply within 24 hours. Don't hesitate to reach out directly.
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